Committed to create better experience
and sustain the future
It's great to see the strides Amazon has made to create an ecosystem of delightful customer experiences. In fact, Genpact shares your customer obsession. As you lay the foundation of creating another positive experience for your users by building a robust AOWS framework, Genpact's deep domain expertise, operational excellence, and digital prowess can help enable a safe and secure environment for your customers. We are excited at the opportunity to partner with you to continually elevate experiences and sustain the future.
Hello Team Amazon,
My name is Anil Nanduru and I lead our Hitech, Manufacturing, and Services vertical at Genpact.
We are honored to be a partner of Amazon’s, providing you with Seller Support & Ad Relevance Services and leveraging the AWS and Amazon Connect platforms, both internally and for our global clients. Thank you for the opportunity to be included in your search for a new partner to deliver Out of Warranty services for your devices in Europe. I commit to you that:
- We have a relentless focus on your customers, as seen everyday in our current partner support operations in Dalian and Bucharest
- We deliver peace of mind and ensure we invest to drive value
- We are a partner for the long term, we are fearless and we do whatever it takes to grow your business, with a day 1 mentality
It’s no accident that our partnership has been so successful, given the alignment of our cultures. Our purpose at Genpact is the relentless pursuit of a world that works better for people, and your mission is to be Earth’s Best Employer and Earth’s Safest Place to Work.
I look forward to the next chapter in this journey together.
